Business-to-Consumer (B2C) Process Circular Presentation Template

If you need to explain how your business delivers products or services to customers, this Business-to-Consumer (B2C) Process Template gives you a clear and professional starting point. Fully editable in Microsoft PowerPoint & Google Slides and easy to customize, this template helps marketers, eCommerce teams, sales managers, startups, and business professionals present the complete customer purchasing journey without building slides from scratch.

The circular process infographic walks your audience through five essential stages of the B2C customer lifecycle including Product Selection, Payment, Order Processing, Shipping, and Customer Retention. Each stage is color-coded and visually connected to show how customer interactions flow continuously from purchase to repeat engagement. This makes it easy for your audience to understand how your business operates and delivers value at every step. Dedicated text sections alongside the infographic allow you to explain each stage in detail, whether you are covering payment systems, logistics workflows, order fulfillment operations, or customer retention strategies. The clean layout and modern typography keep your content easy to follow during meetings, training sessions, or stakeholder presentations.

B2C Customer Journey Presentation Template for eCommerce and Sales Process Presentations

This template is especially useful when you need to train employees on operational workflows, onboard new team members, present your retail business model to investors, or explain your digital sales process to clients. eCommerce businesses can use it to map out online shopping experiences, while service companies can adapt it to show service delivery and customer engagement strategies. You can update colors, icons, text, and process stages to match your brand identity or presentation theme without needing any design experience. Whether you are presenting a sales funnel, demonstrating a customer experience strategy, or explaining an order fulfillment workflow, this template adapts quickly to your needs. This template supports a wide range of use cases including customer journey presentations, eCommerce workflow slides, retail business model decks, digital payment process overviews, CRM process summaries, logistics presentations, consumer behavior analysis, startup pitch decks, and marketing strategy meetings.

Download this B2C Process Infographic Template today and give your audience a clear, visual, and professional look at how your business serves its customers from first click to lasting loyalty.